Job Category: Travel Agent
Job Type: Full Time
Job Location: Athens

Horizon is a leading destination management company operating since 1948, with offices in Athens, Greece. We are seeking Travel Agent candidates to support the growth and demand for our destination management services in the Latin America/ Spanish market. This is a high-energy, fast-paced role, working in our central office. There’s never a dull moment and we are known for our creativity, innovation and solid operations. We love what we do, and we are passionate about our business and our product. This is a unique opportunity to be part of a dynamic and collaborative culture, and work with a growing and innovative team in the heart of Greece.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets

KNOWLEDGE & SKILLS:
• Proven work experience as a Travel Agent for Free Independent Tourists (F.I.T.)
• Excellent knowledge of computer reservations systems and Microsoft office (PPT & Excel)
• Fluency in English and Spanish
• Strong commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus
• Personal travel experience will be considered an advantage

BENEFITS AND COMPENSATION
• Competitive salary
• Generous benefits package to include private health insurance and incentive/ motivational tools
• Constant training opportunities

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